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Frequently
Asked Questions
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What city or islands
to I fly too?
How do I get to
the boat once I arrive in St. Thomas?
What do I do if I want to arrive a day
or so early or stay a day or so late?
What about Customs?
Can you help with Air Travel?
Do I need a Passport?
How do I make reservations?
What is your cancellation
policy?
What cruising guide do you recommend?
What do I bring?
Vacationing on a boat for seven days will be a unique
experience for some people.
Since most guest wear bathing suits most days and evenings
- you will not need to bring much. With that said -
You will quickly discover
space, especially storage space, is a premium.
You will also realize no matter
what you bring, it will probably be too much!
So here is a
helpful guide.
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No hard suitcases.
Duffel bags only.
-
Only shoes with
white soles. Please no dark soles.
They will
leave marks on the boat. Non-skid athletic or deck shoes are
preferred.
You may bring sandals to walk on shore.
Besides
you will be barefooted on the boat.
-
Pack
light and reasonably - remember whatever you bring you will
probably bring too much.
-
The
Caribbean sun is hot and direct. Bring lots of sunscreen,
polarized sunglasses, and a brim hat. If you burn your buns
- it will make you very uncomfortable for a few days - USE SUNSCREEN
every two hours.
-
What
few clothes you bring should be light weight and light colored.
You will need a beach towel, a couple of pairs of shorts
when you go ashore, several swim suits. A bath towel, wash cloth, hand towel,
and linens are furnished for you.
-
Don’t forget your
digital camera. A waterproof disposable camera is excellent
for underwater shots.
We have an underwater digital camera and we will be glad to
share underwater and other pictures with you. We
will even burn you a CD.
-
Snorkeling
equipment will be provided, but you may bring your own.
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Any
prescription drugs you may require. However, you will
need to provide a list of all prescription drugs for the ship’s
log. Check to make sure
they are not sun sensitive.
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If
you wear glasses - an extra pair would be wise.
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Your
favorite CD’s. No tape player is aboard.
-
A change of attitude
with changes in the latitude!

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Airport of Arrival!
St. Thomas, USVI. Airport
code is STT.
For an additional charge
you maybe pick up in Tortola, BVI at the Beef Island airport if
you wish to start your cruise in the BVI. Airport Code
EIS

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How do I get to the boat once I arrive
in St. Thomas?
When you arrive in
St. Thomas, USVI, take a taxi from the airport to Frenchtown marina,
CYOA Yacht Charters. I will meet you at the dock. Please
send me your itinerary so I will know the time when you are arriving.
If you choose to be to start your cruise in the BVI, you will
join us at Trellis Bay - 100 yards from the Beef Island airport.

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Arriving early or staying late
Many of our charter
guest like to arrive in paradise a day or so early or when their
cruise is completed, they want a few more days. The way we
figure it -- no one can get too much of paradise. Want to
come a day or so early, that's great but we will not be able to
accommodate you until the day of your cruise. Your adventure in
paradise will begin at 1300 (1:00 pm) on the schedule day of your
cruise and it will end no later than
1200 (noon) on the
last scheduled day of your cruise.
Many hotel and resorts are available to accommodate
you before or after the cruise. One of my favorites is the
Hotel 1829. A great hotel a short walk from the Frenchtown marina
and located in the harbor of Charlotte Amalie. Check their
web site at
www.hotel1829.com.

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What about Customs?
While you cruise the Virgin Islands,
you will be clearing British Customs once and U.S. Customs twice.
Passports:
Passports are required
after January 1, 2007. If you do not have a passport,
you will need apply for one six weeks before your travel.
An official birth certificate (no copies) and a photo identification
card will no longer be valid in lieu of a passport. If you
fail to bring a passport you will not be allowed in the British
Virgin Islands.
British Customs: Your
port of entry into the British Virgin Islands (BVI) will be West
End, Tortola or Jost Van Dyke. All cruisers must pay a cruising
and charter tax upon entering the BVI. Soul of the Caribbean
will cover all of your charter tax and cruising fees if you booked
through us.
U.S.
Customs:
Although no fees are required by U.S.
Customs, you will find they are more rigid in clearing persons through
customs. You will initially check into U.S. Customs at Cruz
Bay, St. John. Everyone must go to Customs and be seen in
person. Most other countries, including the BVI, allows the
Captain to check the crew and passengers through, not the U.S.
You will make your final pass through U.S. Customs when you exit
the islands at the St. Thomas airport. We will need your passport
information three weeks prior to travel if your will be leaving
and returning to the US Virgin Islands.
Remember, the
Virgin Islands is a key area for smuggling drugs and illegal aliens,
so you may
find U.S. Customs a little more stringent
than other U.S. ports of entry. Expect to get your luggage searched.

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Can you help with Air Travel?
You are responsible for your own
airline reservations and tickets. I have found very reasonable
ticket prices at the following site:
www.sidestep.com
You may also book through Caribbean Travel Network. Call
1-800-329-9000
and ask for Lia.

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Do I need a Passport?
When you travel to
the Virgin Islands we require a valid passport.
Passports will be checked at the airport before you board your flight
to St. Thomas.
Points to Remember:
Passports are
required.
You will go through
Customs three times.
-
When we enter
the British Virgin Islands
-
When we re-enter
the U.S. at Cruz Bay, St. Johns, U.S.V.I.
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When you board your flight in
St. Thomas
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Soul of the Caribbean
will provide you with the necessary forms.
The U.S. & British Virgin Islands
have a Zero Tolerance for contraband. If you travel with
medicine it must be in a prescription container.
All custom fees to enter the British
Virgin Islands are covered by the Soul of the Caribbean Sailing
Company - if booked through us.
If you plan to get a passport,
please do not wait until the last minute. You will need to send
your original birth certificate with your passport application.
Apply Now! Contact your local post office.
If you already have a passport
please check to make sure it has not expired.

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How do I make reservations?
Reservations can be made via phone or
email.
Once a reservation has been made, Soul of the Caribbean will
send you a contract/Statement of Account.
A 50% non-refundable
deposit is due at booking to confirm a reservation. The remaining
50% is due no later than 60 days prior to travel.
see cancellation policy

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What is your Cancellation Policy?
CANCELLATION POLICY
If you have to cancel your charter, the 50% deposit
is non-refundable unless the yacht is re-booked for the same dates.
If we are able to rebook the dates the deposit will be refunded
less any applicable cancellation fees. If only a portion of your
dates is rebooked you will be refunded on a prorated basis. Frequently,
your entire charter fee is non-refundable if you cancel with 30
days of your charter. We recommend purchase of trip cancellation
insurance for the value of your deposit and airfare. Many companies
offer this coverage. and Access America is one They can be reached
at 800-284-8300 or online at :
You should look for coverage that covers you if
you have to cancel due to death, illness or injury of anyone in
the group or an immediate family member without pre-existing conditions
penalties (in case you already have a medical condition) and extends
to weather such as hurricanes as well.

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What Cruising Guide do you recommend?
All
sailing guests are encouraged to purchase the book
Cruising Guide
to the Virgin Islands.
It
is a fantastic way of becoming familiar with the Virgin Islands.
Who knows, you may want to design your own itinerary! You
can buy it here,
please click here!

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The best
in affordable All-Inclusive Crewed Charters in the Caribbean!
How do I book a charter?

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